Cookies policy

1. Background

In accordance with Spanish regulations governing the use of cookies in relation to the provision of electronic communications services, as set out in Royal Decree-Law 13/2012 of March 30, we inform you about the cookies used on the Serenity Hills website and the reason for their use. Furthermore, we inform you that by browsing the website you are consenting to their use.

2. What are cookies?

A cookie is a file that is downloaded to your computer when you access certain websites. Cookies allow a website, among other things, to store and retrieve information about a user's browsing habits or their device, and, depending on the information they contain and how you use your device, they can be used to recognize the user. Cookies are associated only with an anonymous user and their computer or device and do not provide any information that would allow the identification of your personal data.

3. Types of cookies

1.- First-party cookies: These are those that are sent to the user's terminal equipment from a computer or domain managed by the publisher itself and from which the service requested by the user is provided.

2.- Third-party cookies: These are those that are sent to the user's terminal equipment from a computer or domain that is not managed by the publisher, but by another entity that processes the data obtained through the cookies.

3.- Session cookies: These are a type of cookie designed to collect and store data while the user accesses a website.

4.- Persistent cookies: These are a type of cookie in which the data remains stored on the terminal and can be accessed and processed for a period defined by the cookie owner, which can range from a few minutes to several years.

5. Analytics Cookies: These cookies, whether processed by us or by third parties, allow us to quantify the number of users and thus perform statistical analysis of how users utilize the offered service. This involves analyzing your browsing activity on our website in order to improve the products or services we offer you.

6.- Advertising cookies: These are those that allow the management, in the most efficient way possible, of the advertising spaces that the publisher may have included on a website, application or platform from which the requested service is provided, based on criteria such as the content edited or the frequency with which the ads are shown.

7. Behavioral advertising cookies: These cookies allow for the most effective management of advertising spaces that the publisher may have included on a website, application, or platform from which the requested service is provided. These cookies store information about user behavior obtained through continuous observation of browsing habits, allowing for the development of a specific profile to display advertising based on that profile. Likewise, when you visit a website or open an email containing an advertisement or promotion for our products or services, a cookie may be installed in your browser. This cookie helps us to subsequently show you advertising related to your previous searches and to monitor our advertisements, for example, by tracking the number of times they are viewed, where they appear, and at what time they are viewed.

4. Types of cookies used by this website

The cookies used on our website are session and third-party cookies. They allow us to store and access information related to language, browser type, and other general user-defined characteristics, as well as to track and analyze user activity in order to make improvements and provide our services more efficiently and in a more personalized way. Serenity Hills does not use advertising or behavioral advertising cookies.

The use of cookies offers advantages in the provision of services within what is known as the information society, since it facilitates user navigation and access to the different services offered by this website; it prevents the user from having to configure the predefined general characteristics each time they access the website; it favors the improvement of the operation and services provided through this website, after the corresponding analysis of the information obtained through the installed cookies.

Name Type Expiry Purpose Class

Third-party __utma (Google Analytics) 2 years Used to distinguish users and sessions. Not Exempt

__utmb Third-party (Google Analytics) 30 minutes Used to determine new sessions or visits. Not Exempt

Third-party __utmc (Google Analytics) Configured for use with Urchin at session end. Not exempt.

__utmz Third-party (Google Analytics) 6 months Stores the source or campaign that explains how the user arrived at the website. Not Exempt

5. Revocation and deletion of cookies

At any time you can access your browser settings to accept or reject all cookies, or select which cookies you allow and which you do not, by following one of the procedures below, depending on the browser you use:

Google Chrome (in the Tools Menu)

Settings > Show advanced options > Privacy (Content Settings) > Cookies

More information: https://support.google.com/chrome/answer/95647?hl=es

Microsoft Internet Explorer (in the Tools Menu)

Internet Options > Privacy > Advanced

More information: https://windows.microsoft.com/es-es/internet-explorer/delete-manage-cookies#ie=ie-9

Firefox

Options > Privacy > Cookies

More information: https://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-que-los-sitios-we

Safari, iPad y iPhone

Preferences > Privacy

More information: https://www.apple.com/es/privacy/use-of-cookies/

Opera

Settings > Options > Advanced > Cookies

More information: https://help.opera.com/Linux/10.60/es-ES/cookies.html

6. Third-party service providers

Specifically, the third-party service providers with whom we have contracted services that require the use of cookies are:

Provider Purpose of Service and Cookie Provider Information

GOOGLE Inc. Statistical analysis of the website, including visitor count, pages visited, keywords used, and similar data. https://www.google.es/intl/es/policies/privacy/